Last update: 01.10.2025
Welcome to ilvanacharge.com (the “Site”). By accessing and using this Site, you agree to be bound by these Terms and Conditions. Please read them carefully before using the Site or placing an order.
1. General information
Site-ul este deținut și administrat de ILVANA CONNECTED SRL cu sediul în Campina, Str. B. P. Hasdeu 80 Bl. B1 Sc. A Et. 2 Ap. 9 Cod 105600, Prahova, CUI 49159034, nr. Reg. Com. J2023002636299, email: [email protected], telefon: +40727407407.
2. Acceptance of the terms
By using the Site, you confirm that you are at least 18 years of age and that you are legally capable of entering into contracts. If you do not agree to these Terms, please do not use the Site.
3. Products and services
- The products/services presented on the Site are offered subject to stock/availability.
- We reserve the right to change, update or withdraw products, services, prices or promotions without prior notice.
4. Orders and payments
- To place an order, it is necessary to fill out the order form with correct and complete data.
- The prices displayed include/exclude VAT (as applicable) and are expressed in RON.
- The accepted payment methods are: bank transfer, secure online payment (credit or debit card).
5. Delivery
- Delivery is made via courier, within 30 days from order confirmation.
- Shipping costs and conditions are displayed on the Site.
- We are not responsible for delays caused by external factors (couriers, weather conditions, etc.).
6. Right of withdrawal
According to the legislation in force (OG 34/2014), you have the right to return products purchased online within 14 calendar days of receipt, without giving a reason. The products must be returned in the same condition in which they were received.
7. Warranties
The products sold benefit from a warranty according to applicable legislation and the conditions specified in the warranty certificate provided (if applicable).
8. Limitation of liability
- We cannot guarantee the uninterrupted operation of the Site or the absence of errors.
- We are not responsible for any direct or indirect losses arising from the use of the Site or products/services.
9. Data protection
The use of the Site involves the processing of personal data. Full details are available in Privacy policy, available on the Site.
10. Intellectual property rights
The content (texts, images, logos, materials) on the Site is protected by copyright and cannot be used without the written consent of the owner.
11. Changes
We reserve the right to update these Terms and Conditions periodically. The updated version will be published on the Site and will enter into force upon publication.
12. Applicable law
These Terms and Conditions are governed by the laws of Romania. Any dispute will be resolved amicably, and otherwise by the competent courts of Romania.