Last update: 29.09.2025
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website www.ilvanacharge.com (hereinafter referred to as the "Site") and/or when you place orders or create an account.
By using this Site, you agree to the practices described in this Privacy Policy.
1. Data Controller
The controller of your personal data is:
Ilvana Connected
Sediu: Câmpina, Str. B. P. Hasdeu 80 Bl. B1 Sc. A Et. 2 Ap. 9 Cod 105600, Prahova
CUI: 49159034
Registration number at the Trade Register: J2023002636299
Email: [email protected]
Phone: +40727407407
2. What data do we collect?
Depending on how you use our website, we may collect the following categories of data:
a. Data provided directly by you
- Name and surname
- Delivery address
- Email address
- Phone number
- Billing data (e.g. CUI, company, tax address)
- User account information (if you create one: password, preferences, etc.)
b. Automatically collected data
- IP address
- Browser type and operating system
- Pages visited and duration of visit
- Browsing behavior data (through cookies and similar technologies)
3. Purposes of data processing
We process your personal data for the following purposes:
- To process orders and product deliveries
- To issue invoices and tax documents
- To create and manage user accounts
- To provide customer support and respond to requests
- To improve the user experience on the site
- For marketing purposes, only if you have given your explicit consent
- To comply with legal obligations
4. Legal basis for processing
Your data is processed based on the following legal grounds:
- Execution of a contract (orders placed)
- Your consent (e.g. newsletter)
- Legal obligations (e.g. invoicing)
- Our legitimate interest (e.g. fraud prevention, service improvement)
5. How long do we keep data?
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, but also in accordance with applicable legal obligations (e.g., keeping invoices for 10 years according to tax legislation).
6. Disclosure of data to third parties
We may transmit your data to the following categories of recipients:
- Courier service providers
- Payment service providers
- Accountants, auditors, legal consultants
- IT and hosting service providers
- Public authorities, in cases provided for by law
We ensure that these third parties respect the privacy of your data.
7. Your rights
According to Regulation (EU) 2016/679 (GDPR), you have the following rights:
- Right of access to data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object
- The right to withdraw your consent at any time
- The right to file a complaint with the ANSPDCP (www.dataprotection.ro)
To exercise these rights, you can contact us at: [email protected].
8. Data security
We take all appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or unauthorized disclosure.
9. Cookies
This site uses cookies to provide you with the best possible experience. For more information, please consult Cookie Policy disposable here.
10. Changes to the Privacy Policy
We reserve the right to change this Privacy Policy. Any changes will be posted on this page, with the "Last Updated" date updated.
If you have any questions or concerns regarding the processing of your personal data, please contact us at: [email protected]